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FAQs

  • Q1: Can you do valve body made of CF8M material? We require third party inspection and material report.

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    Of course, CF8M is one of the materials we always do. We can arrange the third party inspection, and we will provide EN 10204 3.1 report for the material, and we can also do the spectral review if necessary. We have also had customers request for heat treatment and internal flaw detection, which we have experience in.
  • Q2: I send you a drawing, can you process according to the drawing?

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    Our size requirements are relatively fine, and we are afraid that you can't do it right.
    Drawing processing is our regular business, many of our customers are sent CAD or PDF drawings. We have CNC lathe, machining centre, size tolerance ± 0.02 can do, with the requirements please write clearly, we have no problem to process according to the drawing.
  • Q3:How long will it take for you to deliver? Our project is quite urgent.

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    Ordinary parts can be shipped in 15-20 days, and non-standard parts can be done within 25 days if the structure is not complicated. If you are really in a hurry, we can prioritise production.
  • Q4:Do you ship with material certificate?

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    Yes, we will attach the material report, furnace batch number, mechanical properties and chemical composition. If customers have additional certification requirements, such as PED, DNV, we can also cooperate.
  • Q5: Can you export? Can you declare CIF?

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    We have been exporting, we have sent to Southeast Asia, Europe and South America, and we are familiar with the process. We can report CIF, FOB, EXW. If you provide the port name, we can give you a formal quotation.
  • Q6:Do you do only ball valve parts? Do you do butterfly valves?

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    We do a lot of ball valves, but we also do butterfly valve seals, brackets, and connectors. You have drawings or samples, we can evaluate the sampling.
  • Q7: My side has requirements for appearance, can it be sandblasted or polished?

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    Yes, we have sand blasting room, matching polishing, pickling, Dacromet, electro-galvanising are also done. We will control the appearance of the products for export, and usually take photos to confirm before delivery.
  • Q8: What kind of payment method do you accept?

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    We are generally T/T remittance. New customers can pay deposit first and settle the balance before shipment, also support stage payment. We can also talk about any problems, it's okay to be flexible.
  • Q9:How long does it take for the sample to be ready?

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    Depends on the complexity of the structure, ordinary parts can be out in 3-5 days, complex 7-10 days. We will confirm the structure with you before we make the sample, and we will send you the physical drawings and measurement report to confirm when we make it.
  • Q10:Can you support bulk order?

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    Yes, we have customers who do hundreds of sets at a time. We will arrange mass production and inspection after proofing and confirming that there is no problem. We can also ship in batches according to the rhythm of the project.